At Bee Scrappy Boutique, we want you to be delighted with your purchase. If something isn't right, we're here to help.

Shipping

Order Processing

Most orders are processed within 1–3 business days after payment is received.

Processing times may be longer during holidays, promotions, product launches, severe weather, or periods of unusually high order volume.

Orders are not processed or shipped on weekends or major holidays.

Shipping Methods

Shipping options and costs are displayed during checkout.

Delivery estimates provided by carriers are estimates only and are not guaranteed.

Shipping Addresses

Please verify your shipping address before placing your order.

Bee Scrappy Boutique is not responsible for delays, losses, or additional costs resulting from incorrect shipping information provided by the customer.

Lost or Delayed Shipments

Once a package has been accepted by the shipping carrier, delivery times are outside our control.

If your package appears lost or significantly delayed, please contact us and we will assist in working with the carrier to resolve the issue.

Returns

Return Eligibility

Most unused items may be returned within 30 days of delivery.

To qualify for a return:

  • Item must be unused
  • Item must be in original condition
  • Item must include original packaging when applicable

Non-Returnable Items

The following items are not eligible for return unless damaged or defective:

  • Clearance or final-sale items
  • Custom or personalized products
  • Opened consumable products
  • Digital products (if offered in the future)
  • Items damaged through misuse

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Please include:

  • Order number
  • Description of the issue
  • Photos of the item and packaging

We may offer a replacement, store credit, or refund depending on the circumstances.

Return Shipping

Unless the return is due to our error or a defective item, customers are responsible for return shipping costs.

Original shipping charges are non-refundable.

Refunds

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days after approval for the refund to appear on your account.

Contact

If you have questions about a shipment or return, please contact us through our Contact page.